FAQs telephones & internet

A softphone is the general term used to describe a VoIP phone connection where software that is installed, is used to create a phone connection on a computer.  The PC acts as the phone with a virtual phone displayed on the screen.  A head set is generally needed for good conversations, one with both a microphone and head speakers.  Although softphones or a PC application phone are liked and used by many people, they have not as of yet taken off in the business environment, which still prefer more traditional phones.

Category: Telephone

Yes, you can work on the computer while on the VoIP phone. They should not conflict with each other.

Category: Telephone

A Hosted PBX or an Internet Business Phone System is a VoIP business phone system where the “PBX Hardware” resides at the provider.  Usually rich in features, a hosted PBX can save significant upfront hardware charges because the PBX software/hardware sits remotely at the provider’s facility and connection is made through the Internet.

Category: Telephone

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